Coffee/bubble tea enthusiastic☕ | Curious innovator🙌 | Lifelong adventurer🏃
I am a UX designer obsessed with solving problems through translating user needs to empathetic design solutions. Coming from translation and technical writing backgrounds, I am passionate about bridging the gaps between users and their goals, and at the meanwhile, balancing business values and good experiences.
I am currently pursuing my Masters in Information (UX Design and Research track) at University of Michigan. This summer, I was a UX design intern at Google.Get in Touch
I bridge the gaps between user and their goals with creative solutions that encompass the realm of digital, hardware, service and more, while taking the ecosystem of product into consideration
I conduct head-to-toe qualitative user research, including interviews, surveys and usability testing, to uncover user needs and business potentials. I frame ambiguous question of user behaviors with rigorous data-driven experiment design
Coming from translation and linguistics background, I solve problems with global users in mind, and create the design that is scalable and natural to diverse cultures and markets