Coffee/bubble tea enthusiastic☕ | Curious innovator🙌 | Lifelong adventurer🏃
I am a UX designer obsessed with solving problems through translating user needs to empathetic design solutions. Coming from translation and technical writing background, I am passionate about bridging the gaps between users and their goals, and at the meanwhile, balancing business values and good experiences.
Having worked with both corporates and community services, including Google, NBC Universal, Detroit Zoo and EPA, I am skilled at practicing agile, communicating stakeholder needs, and cross-functional collaboration. I am now a UX designer at SAP.Get in Touch
I create creative solutions that encompass the realms of mobile, web, IoT, service and more, and think about products within the context
I conduct head-to-toe qualitative user research, including interviews, surveys and usability testing, to uncover user needs and business potentials, and frame ambiguous questions of user behavior with rigorous data-driven experiment design
Coming from translation and linguistics background, I solve problems with global users in mind, and create the design that is scalable and natural to diverse cultures and markets